What is the difference between pocket spring mattress and coil spring mattress?
Coil spring mattresses are the most popular type. They are made of coil springs wired together, open coil (also known as Miracoil, Continuous coil, Standard coil etc.) are the most common types of mattresses. Pocket sprung mattresses offer more support than open coiled. The individual springs that make up the mattress are housed in their own little pockets and work independently of each other. Typically, the higher the spring count, the better the support. Because of this, a pocket sprung mattress is particularly beneficial if:
- You and your partner are of different weights.
- You tend to toss and turn throughout the night.
What side are the drawers on?
If the bottom of the bed is plain, then the headboard can be attached to either end of the bed base, allowing the drawers to be on the right or the left as needed. If the bottom of the bed has a footboard (diamonds, buttons etc.) then the drawers will be set as if you are stood at the bottom of the bed looking up at the headboard. Foot end drawers, are on each side of the base, they are not directly on the end of the bed.
Do you deliver to the room of choice?
Unfortunately not, delivery is to the door only and in the case of flats/apartments, delivery will be to the main communal entrance.
How tall is the bed?
The bed base is 14 inches tall. The mattress is approximately 10 inches in depth. The headboard will be 24 inches, unless otherwise stated.
How long is delivery?
Delivery time scales are between 3 and 5 working days, Monday to Friday, between the hours of 7AM and 8PM.Please contact us prior to purchase so we can advise what day we cover your area. We do not offer a next day delivery service.
Does this bed come with chrome feet?
All beds come with black wheels as standard, the chrome feet will incur an extra cost of £20.
What is your cancellation policy?
Should you wish to cancel, we will need at least 72 working hours’ notice. Any cancellation requests after this time scale will incur a £45 restocking and manufacturing fee as all of our items are made to order, we do not hold stock, meaning that the materials will go to waste. Cancellations on the day of delivery, will need to be refused. If the items are still delivered, then you would have to return the item at your own expense.
How long do refunds take?
Refunds can take between 3 and 7 working days to be fully processed and showing back on your account. Please note, we can only refund your original payment method.
Do you provide fabric samples?
We do not send out fabric samples.
Do you have a showroom?
We do not have a showroom, we are based online only.